For domestic buyers within Chennai city limits, orders are shipped through Local Delivery Partners Viz.. Dunzo, Swiggy Gene, Porter etc…. and for buyers outside city limits, orders are shipped through registered domestic courier companies, speed post and Third Party Delivery service providers.. Currently, our Website is linked to SHIPROCKET Delivery partner who has a tie up with many courier delivery companies and customer can choose the delivery partner based on the delivery charges. In case of Amazon orders, the shipping and delivery is through the Amazon partners. Currently we will endeavour to deliver the ordered products only within Chennai City limits. However, outside Tamil Nadu delivery on special request for the festival and other major orders. All Delivery Charges are Extra as displayed on the Site during Order..
Orders are shipped within a time period depending upon the volume of the order and number of products ordered. Within Chennai city, orders shall be shipped within 1 or 2 days depending upon the festival rush and the courier partner logistics.. Outside Chennai / Tamil Nadu Deliveries are through SHIPROCKET which is automatically booked at the time of customer order. Outside Tamil Nadu State deliveries Shall take about 4 to 5 days depending upon the Delivery destination and Courier company Selection by the customer when ordering… Presently we prepare products only against orders placed to avoid wastages and also to maintain the freshness of our products. Some times the Products shall be delivered by our own staff also within Chennai City Limits.. Once the ordered products are shipped for delivery, the details shall be sent to the concerned customer through e-mail along with the tracking info and link…
During the time of the public strike, calamity conditions, and other natural disasters there could be a delay in delivering the order.
Please note: Our delivery area is only within Chennai city limits as of now. However, Special requested orders may be delivered to other places.. In case, any order is placed outside the area, we can deliver through the mentioned delivery services and the charges will be Extra…
SAAGAV ENTERPRISES (Food Division – SAHANA’S KITCHEN) is not liable for any delay in delivery by the Courier Company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities or the third party delivery service providers. Once the products are shipped for delivery, delivery notifications / details shall be sent to the concerned customer by e-mail.. It all Depends on the quantity and number of products ordered as we manufacture only against orders. Delivery of all orders will be to registered address of the buyer at all times. SAAGAV ENTERPRISES (Food Division – SAHANA’S KITCHEN) is in no way responsible for any damage to the order while in transit to the buyer by third parties. The delivery charges will be extra depending upon the delivery distance and prevailing costs at that particular point of time…
Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our Customer Service Team.
For Bulk Orders for festivals, customers are to pay an advance amount at the time of order. The delivery date and mode of delivery details shall be emailed to the customers along with balance payment. Customer is requested to pay full amount online and once payment done, the confirmation and delivery details shall be shared to email…